🛍️ Return Policy (7 Days Easy Return)
At Mayapur Store, we value your satisfaction and strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we offer a simple 7-day return policy to make your experience worry-free.
✅ Eligibility for Returns
You can return the product within 7 days of receiving your order if any of the following apply:
- You received a damaged, defective, or wrong product
- The product is unused, unwashed, and in its original packaging
- The invoice and product tags are still attached
🚫 Non-Returnable Items
Please note that certain items are not eligible for return, such as:
- Opened or used items
- Customized or personalized products
- Digital products or downloads
- Items sold under “Final Sale” or “No Return” offers
🔄 Return Process
- Contact our Customer Support within 7 days of delivery through email or WhatsApp.
- Provide your order number, product details, and reason for return.
- Our team will verify your request and arrange pickup or return instructions.
- Once the returned item passes inspection, we will issue a refund or replacement as per your preference.
💰 Refund Timeline
- Refunds are processed within 5–7 business days after the returned product reaches our warehouse.
- Refund will be made to your original payment method or as store credit, depending on your choice.
⚠️ Important Notes
- Return requests made after 7 days of delivery will not be accepted.
- Shipping charges (if any) are non-refundable.
- We reserve the right to refuse returns that do not meet the above conditions.
📞 Need Help?
If you have any questions or need help with your return, please contact us:
Email: mayapuronlinestore@gmail.com
Phone/WhatsApp: 9434213333
We’re happy to help you! 💚